Co-Founder + CCO of Zylo: Fixing SaaS Spend + Sprawl

Our Guest: Cory Wheeler, Co-Founder + Chief Customer Officer of Zylo, a leading SaaS Management and Optimization platform with over $30 billion in SaaS spending under management. Zylo’s investor base includes Bessemer Venture Partners, GGV, and Menlo Ventures.

Episode Topics:
  • Zylo’s “2023 SaaS Management Index” report 
  • Cory’s view on a more challenging SaaS market environment - the 1st year with a decline in their platform-wide SaaS spend
  • The drivers of SaaS spending declines, like reductions in force and underutilized apps 
  • Stories of SaaS sprawl, including an organization with 49 different project management apps
  • How vendor customer success teams need to prove value and ROI at every renewal
  • The significant waste of unused licenses - 56% average monthly utilization in the 2023 Zylo SaaS Management Index
  • Project Management Tools as a prime example of SaaS sprawl and underutilization
  • Balancing SaaS tools for maximized ROI
  • The emerging trend of SaaS negotiation services
  • Importance of governance in managing SaaS applications within organizations - balancing prudence against undue bureaucracy.
  • A smart insight into the role of Enterprise License Agreements in mitigating risks from “shadow IT”

Episode Resources:

SaaSMe Podcast on Spotify:
SaaSMe Podcast on Other Platforms:

Made for "full stack" cloud + SaaS operators, Cloud Radio covers all aspects of the business of software.

Our host - Matt Harney - is active on Twitter @saasletter and writes "SaaSletter", an investing-oriented SaaS newsletter on Substack.

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Co-Founder + CCO of Zylo: Fixing SaaS Spend + Sprawl
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